When an elevator or escalator breaks down or is out of service, who’s to blame?

With misinformation everywhere, it’s time to separate fact from fiction.

By Amy J. Blankenbiller, Executive Director, National Elevator Industry, Inc.

Fun fact #1: There are more than 1 million elevators and escalators between the U.S. and Canada that make more than 20 billion trips every year.

Fun fact #2: Building transportation systems are the safest form of public transportation in the world, and they are also the most used.

With the vast number of miles ridden annually, it is only natural that regular maintenance is required. No multistory building or city is immune to the need for elevators and escalators to be maintained properly. And maintenance means downtime because it is too dangerous for mechanics to work on equipment that is still in service.

Sometimes equipment may breakdown as well. Equipment can be out of service anywhere from minutes to weeks or longer depending on the circumstances, parts needed and their availability, complexity of the work, and many other factors. For some reason, however, these service disruptions tend to draw more attention than when a flight gets cancelled, or a car breaks down. And it seems like the media is often eager to point the finger at the party they feel deserves all the blame – the elevator service provider.

What’s the real story?

Let’s start with better understanding the role of the elevator industry in building transportation. There are three aspects to the building transportation industry – manufacturing, modernization and service/repair. Yes, there are a limited number of elevator manufacturers, and these same companies also do the majority of modernizations in North America, but when it comes to service/repair, however, there are hundreds of companies – large and small – that undertake this work.

Now let’s consider some of the assertions that have arisen in the media lately.

Statement: Manufacturers design their units in a manner so they can be the only ones to perform service, forcing building owners and property managers into long-term relationships they don’t want to be in. Is this fact or fiction? It is fiction.  

Safety codes require manufacturers to supply special tools if needed for their equipment, as well as unique procedures to guide other companies in how to work on their systems. Yes, technology can be “proprietary” but that is not unique to the elevator industry – many companies design equipment and develop processes/procedures that are not shared with competitors. But the key is whether or not equipment is “serviceable” and, all elevator and escalator equipment is serviceable by companies other than the manufacturer.  

Statement: Elevator service providers “bully” building owners and property managers into bad service contracts. Fact or fiction? This assertion too is fiction.

First, all elevators should be serviced on a regular basis to check equipment and ensure proper functionality. Promoting regular service  is not a  provider trying to get more money out of a customer, but rather those companies being responsible partners in ensuring the safety of that building’s tenants and guests. The responsibility for securing a service contract is on the building owner or manager, and the terms of that contract are ultimately determined by the building owner or managerand not the service provider.

Second, the enforcement of the applicable safety codes is the responsibility of the jurisdiction. So, when there is a failed safety inspection, it is the responsibility of the jurisdiction to take appropriate actions to ensure those systems are brought into compliance.

Statement: If an elevator has failed an inspection, that means it poses serious or life-threatening risks. Fact or fiction. Again, this statement is fiction.

A non-complaint inspection could be the result of a low risk issue such as a missing light on a button panel or missing signature on a form. It is critical to understand the root cause of a failed inspection as oftentimes the reasons elevators may be taken out of service is for minor issues.

Statement: The age of equipment can play a role in equipment being taken out of service for extended periods of time. Fact or fiction? This statement is a fact.

But the age of equipment alone does not result in breakdowns or equipment being out of service for extended periods of time. Many times, these issues arise because building owners or managers skip routine maintenance, delay modernizations, or forgo investing in necessary upgrades.

The lifespan of an elevator is 20 to 25 years, although there is legacy equipment in operation that is 30 or more years old. Think about driving a car built in 1988 with more than 200,000 miles on it. The greatest mechanic can be performing the highest level of service, but that car is going to break down if key components are not replaced when needed. We accept this “standard operating procedure” when it comes to automobiles and have no issue replacing belts, plugs, electronics and transmissions. So why are people unwilling to accept that elevators that are 25 years old too?

Readers should now have a better understanding of why elevators shut down or need to be taken down out of service, but what causes equipment to be out of service for an extended length of time?

Here are the facts.

Supply chain issues and parts shortages have impacted all industries due to the pandemic and recent geo-political events, and the elevator industry is no exception. Medium covered this issue when it discussed how the semiconductor shortage was impacting elevators as modern elevator systems rely on semiconductors for motor control, data transmission and interface with touchscreens, sensors and communication systems. The age of equipment can also impact the availability of parts as many companies do not stockpile large quantities of parts for elevators that are more than 30 years old.  

There is also a lack of qualified elevator mechanics. NEII, NEIEP and the IUEC are working together to grow the talent pipeline with a heightened focus on diversity, equity, and inclusion through partnerships with organizations like SkillsUSA, which is developing the skills of  students interested in pursuing a career in the trades.

The elevator industry is constantly working to ensure building transportation remains the safest form of transportation. And while there will always be obstacles (we didn’t even touch upon how human error and misuse can shut down or damage vertical transportation systems), the elevator industry will always put the safety of passengers and its workers first. So, the next time an elevator or escalator is out of service, I urge you to separate fact from fiction.

To stay up to date on the elevator industry, follow the National Elevator Industry, Inc. on its social media channels and bookmark www.neii.org.

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org. 

TOPEKA, KS (June 26, 2023) – National Elevator Industry, Inc. (NEII), the premier national trade association providing advocacy, codes, safety expertise, and industry research for the elevator and escalator industry, in partnership with the National Elevator Industry Educational Program (NEIEP), participated in the SkillsUSA Techspo Trade Show, which was held June 20-22, 2023, at the Georgia World Congress Center in Atlanta.

The elevator industry leaders co-sponsored a booth with hands-on simulations to help students visualize a day on the job as an elevator and escalator technician. Several mechanics from NEII member companies were onsite to speak with students about their career paths and the rewarding work the industry provides. There was also an opportunity for students to take an elevator selfie for a chance to win a variety of prizes, including an iPad Pro.

“NEII is thrilled to join together with NEIEP and embark on this partnership with SkillsUSA. Together, we hope to connect with individuals interested in the trades and develop an expanded pipeline of talent for this incredible industry,” said Amy Blankenbiller, Executive Director of NEII.

The Techspo Trade Show is part of the SkillsUSA National Leadership and Skills Conference, which features more than 6,500 career and technical education students—all state winners—who participate in a variety of trade, technical and leadership competitions. This was the first time the elevator industry has participated in this event.

SkillsUSA is a national organization with chapters in every state, serving more than 300,000 middle school, high school, as well as college/postsecondary students interested in pursuing careers in trade, technical, and skilled service occupations. According to SkillsUSA, 49.6% of their students are from historically underrepresented groups by race and ethnicity, and 38% identify as female. The elevator industry has made tremendous strides in recent years improving diversity and inclusion in the financially lucrative elevator industry. 

“As an industry, we want to ensure a workforce that is diverse and inclusive. Partnering with a national network like SkillsUSA is a great opportunity to reach a workforce more indicative of the International Union of Elevator Constructors (IUEC) and brings a special talent to the elevator industry,” added David Morgan, NEIEP Executive Director.

For more information on the elevator industry, go to neiep.org and neii.org.

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII’s membership includes the six major international companies and several other companies across the U.S. Collectively, NEII members represent approximately 85 percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. More information is available at neii.org. Stay up to date on the latest news in the elevator industry by following NEII on Twitter and LinkedIn.

Modern elevator emergency communications address an important industry challenge – communication during entrapments for visual-, hearing- and speech-impaired passengers 

By Amy J. Blankenbiller, Executive Director, National Elevator Industry, Inc.

The elevator industry has numerous processes and procedures in place to ensure a speedy and safe resolution to entrapments. ” Elevator emergency communications systems have been around since the 1950’s; however, there have been several changes and improvements along the way.  Every elevator built today is equipped with a means to communicate with someone who can take action 24/7. 

Elevator emergency communications systems are available in hundreds of thousands of elevators around the world and serve as serve an important safety function. For those passengers who are either hearing- or speech-impaired, the solution is not that simple. And that communication barrier can lead to a frightening experience.  

NEII Senior Director of Codes, Kevin Brinkman, does an exceptional job of sharing what went on behind the scenes from a codes perspective to bring two-way elevator emergency communications for all to life in NEII’s next article for Elevator World, which will appear in the June 2023 edition. This is a must-read for building owners and property managers. In it, Kevin touches on how, starting in the early 2000s, elevator emergency communications advanced from a handset to a single push button identified by the word “HELP”and included braille markings for vision-impaired passengers. He walks through the technological advancements and resulting elevator code enhancements that have steadily improved emergency communications since, highlighting requirements in the 2018 edition of the International Building Code and the 2019 edition of ASME A17.1/CSA B44. 

I am proud of the work that Kevin and his code colleagues have achieved to improve safety for visual-, hearing- and speech-impaired passengers through the development and adoption of these code provisions. NEII will continue to review the codes and promote provisions that protect the safety of industry professionals and the riding public. We will also continue efforts to ensure consistent adoption and enforcement of policies, codes and regulations; maximize choice for building transportation systems; drive innovation and performance; and be the definitive leader and trusted resource for industry information. 

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator  and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org. 

In May, the Department of Labor's Occupational Safety and Health Administration (OSHA) Focus Four Campaign is centered on preventing fall hazards. Every year, OSHA raises awareness on the top four hazards on job sites that account for the vast majority of injuries and fatalities. 

Out of 5,190 worker fatalities in private industry in 2021, 1 out of 5 were in construction, a total of 968. The leading causes of worker deaths on construction sites are:

• Falls - 40%
• Struck by Object - 8%
• Electrocutions - 8%
• Caught-in/between - 3%

Eliminating these four hazards would save a minimum of 568 workers' lives.

OSHA's Region Three office has provided the following toolbox talks and other resources for use on construction job sites to raise awareness and eliminate the top four hazards:

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator  and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org. 

By Amy Blankenbiller, Executive Director, National Elevator Industry, Inc.

The year 1970 had no shortage of drama. The Beatles broke up. There was the Apollo 13 non-moon-landing mission. And there was the invasion of Cambodia that led to fatal student protests. The decade that gave us disco and the Brady Bunch got off to a rocky start to say the least. But one U.S. Senator was doing something positive and taking a small but significant step in a fight very few people at the time even realized we should be fighting – the fight to save the planet.

In the spring of 1970, only five days after the Apollo 13 crew safely landed in the Pacific Ocean, Wisconsin Senator (and later Governor) Gaylord Nelson created Earth Day to draw attention to the urgent need for environmental legal and regulatory intervention. At the time, there was no Clean Air Act or Clean Water Act. There wasn’t even an Environmental Protection Agency; the EPA would not commence operations until December of 1970.

And it all started with one special day: April 22.

When Senator Nelson initiated Earth Day, approximately 20 million Americans supported it, according to Earth Day Network. Today, more than 1 billion people worldwide participate in Earth Day activities. This year’s theme is “Invest in our Planet,” something the building transportation industry is taking to heart.

In the upcoming issue of Elevator World, NEII Vice President for Government Affairs, Phil Grone, emphasizes that decarbonizing the built environment is an urgent need that is recognized at all levels of government, with key climate-change actions being taken across the federal and local levels. These efforts include municipalities requiring buildings to significantly reduce their carbon emissions by a certain date or face stiff penalties, as well as the Biden Administration requiring buildings owned by the Federal government to cut energy use by 30 percent by 2030.

The building transportation industry is playing a key role in achieving these objectives. Manufacturers and suppliers are committed to reducing emissions from owned or controlled sources, indirect emissions from power and heating and cooling sources, as well as other indirect emissions that emanate from other parts of the supply chain.  

Elevator and escalator companies across the U.S. are focusing on their vehicle fleets, incorporating hybrid and electric vehicles and optimizing vehicle routing for service calls. The industry is also improving sustainable manufacturing, including sourcing renewable energy to support those facilities. As a sector that contributes to both manufacturing and industrial capacity and to the built environment, members of the industry have established a number of important goals between 2030 and 2050 that, when achieved, will contribute significantly to the improvement of the environment and in addressing climate change.

Everyone has a part to play in our success and in the improvement of the environment. Individual and industry action matters. Every contribution is vital. Reflecting on the first Earth Day over five decades ago, the progress we have made, and the objectives we need to achieve, one question should be top of mind—what are you doing to invest in our planet?

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org. 

NEII carries on the work of its predecessors and plays a key role in the development of model safety codes

By Amy Blankenbiller, Executive Director, National Elevator Industry, Inc. 

On May 25, 1914, the Elevator Manufacturers Association (EMA), a predecessor to NEII, met for the first time to begin development of a U.S. elevator safety code.  Only three years later, The Uniform Regulations for the Construction and Installation of Passenger and Freight Elevators were published in 1917. EMA was also a key contributor to the first American Society of Mechanical Engineers (ASME) elevator code, A Code of Safety Standards for the Construction, Operation, and Maintenance of Elevators, Dumbwaiters and Escalators, which was published by ASME in 1921. EMA, which transitioned to the National Elevator Manufacturing Industry, Inc. (NEMI) in 1934 and then to NEII in 1969, went on to contribute to every edition of the model elevator codes thereafter. 

Over 100 years later, NEII continues the tradition started by EMA and plays a significant role in elevator code development. NEII’s Central Code Committee – one of several groups and committees at NEII – consists of engineers and industry experts with over 300 years of combined experience, which is critical to provide guidance and expertise on safety code development and application. Central Code Committee members participate in more than 40 code committees within ASME, the International Code Council (ICC), the National Fire Protection Association (NFPA), the International Organization for Standardization (ISO), and other model code and standard writing organizations. In addition, NEII staff and member company representatives partner with authorities across the U.S. and Canada to develop, update, and apply safety codes and standards that pertain to building transportation equipment. NEII also works on code interpretations and enforcement issues to assist our member companies when needed. 

But I want to focus this post on the development of the primary code that has not only redefined building transportation safety in North America but created a model for the rest of the world to follow. 

ASME A17.1/CSA B44, Safety Code for Elevators and Escalators 

As discussed previously, NEII (and its predecessors) have been involved in the development of our industry’s model codes since the very beginning. In the 1990’s, NEII was part of the movement to create one unified elevator code for the U.S. and Canada. The process from inception to implementation took nearly 20 years but in 2007, the American Society of Mechanical Engineers (ASME) code ASME A17.1/CSA B44 became the first fully harmonized standard throughout North America for the design, construction, installation, operation, inspection, testing, maintenance, alteration and repair of elevators, escalators and related conveyances. The code is continuously reviewed and updated every three years to ensure that the requirements in each edition represent the latest safety and technology available. 

In the article “Up to Code” that appeared in the March 2023 issue of Elevator World, Kevin Brinkman, NEII’s Senior Director of Codes, discussed how ASME A17.1/CSA B44 could serve as the blueprint for the rest of the world as we seek the seemingly impossible – one global unified elevator code.  

In an effort to achieve this lofty goal, NEII and its member companies actively engage in the development of elevator codes world-wide. The industry’s contributions date back to 1972 when the European Committee for Standardization (CEN)/Technical Committee (TC) 10 Lifts, Escalators and Moving Walks Committee held their first meeting to discuss standardization of European elevator codes. Many NEII Central Code Committee members participate in a variety of ISO code development committees today, sharing their knowledge and experience with the rest of the world.

To stay on top of the latest code developments as well as other advancements in the building transportation industry, sign up to receive NEII's Insider newsletter each month. 

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator  and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org. 

Working to advance DEI efforts within the building transportation industry

By Amy Blankenbiller, Executive Director, National Elevator Industry, Inc.

According to a recent article on CNBC, for the first time since 2017, Diversity, Equity & Inclusion (DEI) progress in the workplace stalled in 2022. I am happy to report that for the elevator industry, however, 2022 was a year of DEI promise.

DEI has been a NEII priority for several years. It was clear that diversity within the building trades needed to improve and that progress could be made to ensure that all workers are treated fairly and feel like they belong. But where to start? And where could NEII add the most value to help move industry DEI efforts forward? We had a lot of ideas, but we also had a lot to learn.

As we worked to gather information, formulate a strategy, and build a foundation, NEII focused its early efforts on increasing awareness about our industry and supplementing the promotion of open recruitments. We developed a flier in partnership with the National Elevator Industry Education Program (NEIEP), the International Union of Elevator Constructors (IUEC), the Elevator Industry Work Preservation Fund (EIWPF) to help drive interested parties to NEIEP’s website where they could learn more about working in the building transportation industry and how to apply. NEII has been reaching out to organizations representing diverse populations within close geographical location to one of the industry’s open recruitments since 2020, but it was during 2022 that emailed the 100^th organization, and we didn’t stop there.

2022 was a year where we saw advancements on other industry DEI efforts as well. Here are a few highlights:

• NEII had learned that many women in the field – and even some men – were provided personal protective equipment (PPE) that did not fit their body size or shape. After confirming that all NEII’s Board member companies were offering inclusive PPE, we issued an industry challenge in August 2022 as NEII’s first public DEI initiative. The PPE Challenge encourages all vertical transportation companies to provide size- and gender-inclusive equipment and uniforms so all technicians can be safe and comfortable while working in the field.
• In October, NEII and its member companies participated in Construction Inclusion Week (CIW) – an initiative meant to build awareness of the need to improve diversity and inclusion in the construction industry by providing content and resources and fostering conversations that create alignment in the industry. NEII had amplified CIW messaging previously but developed industry-specific tools, coordinated a social media initiative and supported other industry engagement in 2022.
• NEII also attended the 2022 Tradeswomen Build Nations Conference (TWBN) in late October. This annual event brings together women from all the building trades. NEII’s team was able to attend valuable education sessions and meet female technicians from across the U.S. and Canada, many of whom shared candidly about their experiences on jobsites at all levels of their careers. NEII’s participation at TWBN also helped us convey the support of NEII’s member companies to DEI and this event, as well as develop relationships with industry partners.
• NEII attended the SkillsUSA 2022 Leadership & Skills Conference and began discussions about a potential partnership with the organization. SkillsUSA is national organization with chapters in every state and more than 300,000 student participants nationwide – a majority of whom are from underrepresented populations. It provides a network to increase awareness about working in the building transportation industry and a pipeline of young people already interested in working in the trades.

In my recent article in Elevator World, I shared why DEI should be a priority for all elevator companies, including the extensive benefits you get from having a diverse workforce. I included a simple three-step process elevator companies can follow to get started incorporating DEI into their culture, and suggested partner organizations that can help elevator companies develop a diverse pipeline of talent.

Since joining NEII in 2010, I have learned many things, perhaps none more important than this: the building transportation industry is special. And the heart of this industry is the people. We now need to make sure that all people have the opportunity to join this amazing industry, are welcomed and treated fairly. I am proud of the strides made in recent years, but there is still a lot of real work that needs to be done.

So what does the future hold for DEI in the elevator industry? NEII will continue to build on the work we’ve done so far and the real promise that began to emerge in 2022 on the efforts I’ve discussed today and others. What will you do – provide inclusive PPE? Promote the industry and open recruitments to a broader universe? Help a new worker feel welcome on the jobsite? Or will you identify something different and reach out to NEII to partner with you? I look forward to hearing from you on how we can advance DEI in our industry.

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator Company and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org.

[Originally published in Building Operating Management; May 15, 2019]

Every time we turn on the news we see the devastation caused by natural disasters, whether it is an earthquake, blizzard, hurricane, or other extreme weather event. Sometimes, building managers will know far in advance that a threat is heading their way; but other times, as was the case in the recent tornado that hit parts of Alabama and Georgia, ten minutes is all the warning they received.

In either case, preparation, training and practice can be the difference between life and death for building occupants. Is your facility prepared?

As our cities grow, so too have our buildings. Today, billions of people use elevators daily and by 2050, the number is expected to triple as population booms in urban centers. Technological and engineering advances have led to the construction of larger and taller buildings to meet the world’s growing need. Even in the best of times, it can be difficult to effectively transport building occupants. And if a disaster strikes – natural or otherwise – occupants will be unable to evacuate if the building and the building manager are not well prepared.

It will continue to be increasingly important for building managers to recognize the role elevators can play in the safe evacuation of building occupants. Preventive maintenance to keep elevators up to code, combined with a responsible egress plan and clear communication, will save lives in an extreme event.

Building Codes Continuously Support Innovation for Safety

Building managers are very familiar with building codes developed by the International Code Council (ICC), such as the International Building Code (IBC), but may not be as familiar with the codes for elevator and escalator safety developed by the American Society of Mechanical Engineers (ASME). ASME A17.1/CSA B44 is the primary code in place for new product elevator/escalator designs and installation. It is used widely throughout North America and undergoes updates every three years by a panel of experienced experts with representation across various aspects of the elevator industry. While building owners are not responsible for enforcing these codes – the authority having jurisdiction oversees that – they still must comply with the elevator safety codes enforced in their area.

One of the key stakeholders in this process is the National Elevator Industry, Inc. (NEII), the national trade association of the building transportation industry. NEII’s primary mission is to drive the adoption of model codes and responsible policies across North America, promote safety for passengers and industry professionals, and advance innovation and performance. NEII supports and advocates for codes in several ways, including actively participating on code development committees, like the ASME, ICC and NFPA, to ensure the harmonization and consistency between the building codes and building transportation codes. This is particularly important for issues such as seismic safety that are addressed in both the building and elevator codes.

 New Requirements for Emergencies of All Types

Over the past several years, the codes have evolved to better address how elevators function during disasters.  While seismic requirements and Firefighters’ Emergency Operation (FEO) have been part of the code for many years, these requirements are continuously reviewed and updated as needed. In addition, new requirements have been added, or are being developed, to provide for occupant egress in emergencies and for operation during extreme weather events.  For example, ASME A17.1 now addresses Occupant Evacuation Operation (OEO) technology, flood detection technologies, and back-up power systems, to name a few.

Occupant Evacuation Operations

Unfortunately, it often takes a true tragedy to inspire innovation. In the aftermath of 9/11, it was obvious that more lives could have been saved if occupant egress was more efficient and elevators were part of the solution. Many building code changes have been prompted by lessons learned from that tragedy, including some hardening of the buildings and widening of stairwells. The reality is you cannot build a building that can withstand any possible threat. But what if you could safely use the elevator to evacuate people efficiently? That is where OEO comes in. This technology enables passengers to simply walk to the floor lobby, catch the designated elevator to a safer floor and from there make an efficient exit, freeing up the elevator for other occupants to use.

The idea is not to evacuate every occupant via the elevator, but to have more options for the occupants of the floor(s) of a building most at risk. This important game-changing innovation is already being used. At 181 Fremont in San Francisco, 14 of 17 elevators have been equipped with this technology by NEII member ThyssenKrupp Elevator Corporation. Many other market leaders utilize similar technologies and buildings are currently being constructed with OEO capabilities to maximize safety.

Advances in building design and elevator technology and changes to the codes help ensure that elevators can continue to operate in fire emergencies, provided the elevators are not exposed to the fire hazard. These changes include provisions to protect against the intrusion of smoke, fire and water into the hoistway, as well as providing for emergency power to the elevators.  The building codes require protected elevator lobbies in which real-time messaging displays provide information, such as availability and estimated time of the elevator car arrival, which the occupants can use to determine their best means of evacuation.

Elevator users in North America are familiar with signs posted in all elevator lobbies warning the public not to use elevators in case of a fire. Those signs had been mandated by the ASME A17.1/CSA B44 Safety Codes for Elevators and Escalators for years. With new technologies and safety codes that support new innovations, property managers will need to reeducate their tenants that elevators may be safe to use in some emergencies, once this technology becomes more prevalent.

Firefighters’ Emergency Operation

Elevators have long been required to include features in case of fire emergencies. Firefighters’ Emergency Operation (FEO) is required on all new passenger elevators. FEO Phase I is automatically activated by the fire alarm initiating devices to cause an elevator to travel to a designated landing where people can egress from the building.  Once the car has traveled to the designated level on Phase I and the passengers have exited, the elevator is only available to firefighters. FEO Phase II allows the firefighters to use the car to move equipment or people to aid in fighting the fire or evacuating the building.  

Flood Detection Technology

In response to flooding emergencies, such as Hurricane Sandy in the Northeast and Harvey in Houston, there are also enhancements for operation of elevators in flood zones.  ASME and IBC reference ASCE24 which has performance-based language that prohibits elevators from descending into floodwaters. One of the ASME working groups in currently developing a proposal to add more prescriptive requirements to the code. Care must be taken to ensure that any new provisions work effectively with the other systems currently in place (such as FEO, OEO and seismic operation).  

In addition, standby or emergency power systems are important safety features, which allow the elevators to be used for evacuation or to fight the fire. Standby power also ensures that the communication systems in the elevators remain operational.

Most new innovations included in the safety code only apply to new elevators being installed and only when the authority having jurisdiction adopts an updated version of the code.  Elevators typically last 25-30 years before they are updated and some may be older than that.  Unless the local authority requires upgrading older elevators to add these new safety features, they may not be present on the elevators in any given building. 

While the innovation of elevator manufacturers and the development of strong safety codes have been tremendously impactful in improving the safety of elevators in emergencies, there is still much that facility managers must do. The building manager should be familiar with the specifications of the building transportation systems and keep in mind the new safety features available when it is time to upgrade the equipment. The manager should develop an emergency plan for the building, including how the elevators might be used in an emergency, and then provide training for building occupants. 

Knowing how to respond in an emergency and how to best keep your tenants safe must be planned in advance. Have you educated your tenants on what they should or should not do in various emergency scenarios, whether caused by an extreme weather event or perhaps an active shooter or act of terrorism? Have you practiced it with your tenants and first responders? Getting occupants safely out of a building in an emergency relies not only on technology, but also careful planning, training and calm leadership.

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator  and several other companies across the country. Collectively, the NEII members represent approximately eighty percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org. 

TOPEKA, KS. (AUGUST 2, 2021)

NATIONAL ELEVATOR INDUSTRY, INC. Announces 2021 Board of Directors

The Board of Directors will lead the NEII mission as the organization continues to represent the global leaders in the building transportation industry through advocacy and code development.

The National Elevator Industry, Inc. (NEII), the premier trade association representing the global leaders in the building transportation industry, announced the election of its Board of Directors and officers. The leadership team will serve a one-year term. The elected officers of the Board of Directors include:

• Greg Ergenbright, President – Ergenbright has been President of Schindler Elevator Corporation’s U.S. operations since 2013. He has 25 years’ experience in the elevator industry.

• Erik Zommers, Vice President - Zommers is senior Vice President/General Manager of Mitsubishi Electric US, Inc.'s Elevator and Escalator Division. He has been with Mitsubishi Electric since 1989 and is in charge of all US operations for the division.

• Jared Radabaugh, Treasurer - Radabaugh is the Global BU Controller at Prysmian Group, where he provides financial, analytical, and decision-making support to the Elevator Escalator business units.

• Amy Blankenbiller, Secretary – Blankenbiller is the Executive Director of NEII and leads the staff team to drive the industry's objectives. She brings over 30 years of experience in public relations, government affairs and policy development to her role.

In addition to the officers, returning members of the NEII Board of Directors include:

• James Cramer, Otis Elevator Company – Cramer has been with Otis Elevator Company for over 35 years and is currently the President of Otis Americas.
• Gary Krupp, Fujitec America, Inc. - Krupp organizes and oversees the management of operations, engineering, manufacturing, sales and marketing and service across the United States and Canada as the President of Fujitec America, Inc. Mr. Krupp has over 25 years in the elevator industry and began his career with Fujitec in 2002.
• Kevin Lavallee, TK Elevator - Lavallee serves as the President and CEO of TK Elevator North America and global COO Field at TK Elevator where he has a history of over 30 years in both the U.S. and Canada with the company.
• Sterrett Lloyd, Draka EHC – Lloyd currently holds the position of President at Draka EHC where he directs the company's worldwide operations. He began his lifetime of industry service as a contractor and is the third generation of his family to work in the industry.
• Ken Schmid, KONE Americas - Schmid leads KONE Americas as Executive Vice President, also serving as a member of KONE's Executive Board. He has been with KONE in a series of successive leadership roles for 35 years.

The NEII Board of Directors sets the strategic direction of the association to drive its mission to advance safety and innovation in the building transportation industry throughout North America.

“As president of the NEII Board of Directors, I will work with my colleagues to build on our association’s successes and continue moving our industry goals forward," said Greg Ergenbright, President of NEII. “I'm honored to serve with this group of recognized leaders in the building transportation industry as we  promote safety, drive innovation, and work towards a more inclusive labor force.”

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About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, TK Elevator and several other companies across the country. Collectively, the NEII members represent approximately eighty-five percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org.