NEII Releases Elevator & Escalator Industry Cybersecurity Best Practices

CENTREVILLE, VA. (August 22, 2018)

The National Elevator Industry Inc. (NEII) the premier trade association for the building transportation industry in North America, has released the Elevator & Escalator Industry Cybersecurity Best Practices – a guideline for the industry developed by cybersecurity and codes experts from NEII member companies. 

The best practices were developed by experienced cybersecurity professionals from around the world, including North America, Europe, the Pacific Asia Lift and Escalator Association (PALEA) and the China Elevator Association (CEA). The Elevator and Escalator Industry Cybersecurity Best Practices has become a necessity as building transportation systems have become an integrated part of complex modern buildings with multiple controllers and processes, monitoring systems accessing the internet, and wi-fi capable communication systems.

While such connectivity takes elevators and escalators to new levels in availability, efficiency and general building safety, it also presents exposures to the world of cyber threats. These industry best practices will provide guidance until a comprehensive cybersecurity standard for elevators and escalators becomes available.

“Elevators and escalators have evolved to digitally connect to complex building systems, which requires a standard for safety and security of their computer systems," said Karen Penafiel, NEII Executive Director. "We are proud to have developed these best practices in cooperation with global cybersecurity experts, and we hope this guideline will influence elevator and escalator standards and code updates in the future."

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, Thyssenkrupp Elevator Company and several other companies across the country. Collectively, the NEII members represent approximately eighty percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit

About Nicole Van Velzen


With over 17 years of communications and marketing experience, Nicole Van Velzen joined NEII as the Director of Communications in August 2017. In this role, Ms. Van Velzen serves as a partner with NEII’s public relations firm to advance our mission through media and other outreach, manages the monthly Insider newsletter, increases awareness through social media channels, and works closely with NEII’s Communications Committee.