Coronavirus (COVID-19) Safety Tips for the Public

Elevator and Escalator Tips for the Riding Public

  • Elevator buttons and escalator handrails are frequently touched surfaces. Wash your hands or use hand sanitizer after riding an elevator or escalator.
  • Avoid direct hand contact with the elevator buttons.
  • The Centers for Disease Control & Prevention recommends covering your mouth and nose with a cloth face covering when in public. Consider an elevator a public space and cover your mouth and nose when riding.
  • Maintain physical distancing practices in elevators and on escalators when possible.
  • Keep at least four empty steps between you and the person in front and behind you on the escalator.
  • In small elevator cars, two people can stand in opposing corners. In larger elevator cars, three people can practice social distancing with two in the back corners and one in the center facing the door.

Download a PDF below:

About NEII

NEII is the premier trade association representing the global leaders in the building transportation industry. Its members install, maintain, and/or manufacture elevators, escalators, moving walks, and other building transportation products. NEII‘s membership includes the six major international companies – Fujitec America, Inc., KONE, Inc., Mitsubishi Electric US, Inc., Otis Elevator Company, Schindler Elevator Corporation, Thyssenkrupp Elevator Company and several other companies across the country. Collectively, the NEII members represent approximately eighty percent of the total hours worked within the elevator and escalator industry, employ more than 25,000 people in the U.S. and indirectly support hundreds of thousands of American jobs in affiliate industries. 

For more information about NEII, please visit www.neii.org


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Elevator and Escalator Tips for the Riding Public:


  • Elevator buttons and escalator handrails are frequently touched surfaces. Wash your hands or use hand sanitizer after riding an elevator or escalator.
  • Avoid direct hand contact with the elevator buttons.
  • The Centers for Disease Control & Prevention recommends covering your mouth and nose with a cloth face covering when in public. Consider an elevator a public space and cover your mouth and nose when riding.
  • Maintain physical distancing practices in elevators and on escalators when possible.
  • Keep at least four empty steps between you and the person in front and behind you on the escalator.
  • In small elevator cars, two people can stand in opposing corners. In larger elevator cars, three people can practice social distancing with two in the back corners and one in the center facing the door.

Download a PDF below: